HOW WE DIFFER
1. Our main "differentiator" is that we are an implementation
consultancy that helps to transfer Key Account Management tools, techniques and tactics
from the boardroom to the training room
to the field.
Regular review meetings, training, client audits and coaching are all
component parts of a comprehensive service which is designed to
engineer success. To quote one of our many happy clients
.
"Paretos emphasis was on our output, not their input
- they kept their hands on until our results took off!"
2. We are specialists. Key Account Management is the only thing that we do - it is our
core product and our only purpose for existence.
We have simple but unique products and processes which, through our
sector-specific teams, are tailored to a wide variety of businesses.
We are recognised for our ability to work in partnership with our
clients and to make a significant, measurable difference to their
business performance.
Clients work with us because of our depth of industry knowledge, proven
implementation capabilities and our ability to pursue and solve
complex customer relationship issues.
3.
Within each client company our work generates high levels of support
and commitment from everyone involved. "Ownership"
is a key element of the Pareto process. People are involved in
the creation of the Key Account Management policies and plans
that are going to affect them, which generates high levels of interest, motivation and commitment.
"If people help plan the battle they won't battle the plan!"
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