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background
 
philosophy
 

 
process
 

HOW WE DIFFER

1. Our main "differentiator" is that we are an implementation consultancy that helps to transfer Key Account Management tools, techniques and tactics from the boardroom to the training room to the field.

Regular review meetings, training, client audits and coaching are all component parts of a comprehensive service which is designed to engineer success. To quote one of our many happy clients………………….

"Pareto’s emphasis was on our output, not their input
- they kept their hands on until our results took off!"

2. We are specialists. Key Account Management is the only thing that we do - it is our core product and our only purpose for existence.

We have simple but unique products and processes which, through our sector-specific teams, are tailored to a wide variety of businesses.

We are recognised for our ability to work in partnership with our clients and to make a significant, measurable difference to their business performance.

Clients work with us because of our depth of industry knowledge, proven implementation capabilities and our ability to pursue and solve complex customer relationship issues.

3. Within each client company our work generates high levels of support and commitment from everyone involved. "Ownership" is a key element of the Pareto process. People are involved in the creation of the Key Account Management policies and plans that are going to affect them, which generates high levels of interest, motivation and commitment.

"If people help plan the battle they won't battle the plan!"